disabled individuals, resources

The Arc

The Arc is the largest national community-based organization advocating for and serving people with intellectual and developmental disabilities and their families. They encompass all ages and all spectrums from autism, Down syndrome, Fragile X and various other developmental disabilities. The Arc promotes and protects the human rights of people with intellectual and developmental disabilities and actively supports their full inclusion and participation in the community throughout their lifetimes. The Arc website provides information on valuable resources and links to important websites for family members, advocates, professionals, media, researchers, policymakers and others that work with persons with intellectual disabilities. Below are several Arc agencies. To find other Arc chapters, click here.

The Arc – National Office

1825 K Street NW, Suite 1200
Washington, DC 20006
Phone: (202) 534-3700 / (800) 433-5255
Fax: (202) 534-3731

The Arc South of the James

PO Box 81
Colonial Heights, VA 23834-0081
Phone: (804) 536-6680

The Arc of Virginia

2025 E Main St Ste 107
Richmond, VA 23223-7072
Phone: (804) 649-8481

The Arc Fact Pages

Introduction to Intellectual Disabilities
Causes and Prevention of Intellectual Disabilities
Parents with Intellectual Disabilities

Medicaid Information

Medicaid is the largest source of financing for disabilities services in the United States. For people with disabilities and for those who provide their care, Medicaid serves as a valuable safety net. Often the only source of financial assistance for health care, Medicaid plays a critical role for people with disabilities in providing coverage and access to care. Medicaid is, however, extremely complicated. At least half of the funds for Medicaid programs comes from the Federal Government. The remainder comes from state funds. The Federal law contains detailed requirements and limitations on eligibility, services, and financing. State law varies widely from state to state.

The Medicaid Reference Desk, a project of The Arc and the Administration on Developmental Disabilities, is a valuable resource for people with intellectual disabilities and their families to learn about Medicaid and other public benefits. It includes Medicaid Info by StateMedicaid Terms and Definition Frequently Asked QuestionsServices Offered, and a Person Centered Planning Toolkit

Other Virginia Medicaid Resources include:

Virginia Board for People with Disabilities

Executive Director: Heidi Lawyer
Phone: (804) 786-9369

Virginia Department of Medical Assistance Services (DMAS)

600 East Broad Street
Richmond, Virginia 23219
Phone: (804) 786-7933
Recipient Helpline: (804) 786-6145

Community Service Boards & Behavioral Health Authorities

Community Service Boards (CSBs) and Behavioral Health Authorities (BHAs) in Virginia provide programs and services that assist families in caring for members with mental illness and intellectual disability. They also provide programs that offer opportunities for occupational and residential independence for adults with intellectual disabilities, respond to psychiatric emergencies (24 hours a day), and promote resiliency in communities through prevention and education activities. Below are several local Virginia CSB/BHA agencies. To access the full CSB/BHA directory, click here


P.O. Box 92,
Chesterfield, VA 23832
Phone: (804) 748-1227
Emergency: (804) 748-6356
Coverage Area: Chester, Chesterfield , Ettrick, Matoaca, Midlothian, Mosely

Colonial Behavioral Health

1657 Merrimac Trail,
Williamsburg, VA 23185
Phone: 757-253-4061
Emergency: (757) 220-3200
Coverage Area: James City, Jamestown, Toano, Poquoson, Williamsburg, Grafton, York, Yorktown

District 19

20 W. Bank Street, Suite 2
Petersburg, VA 23803
Phone: (804) 862-8054
Emergency: (804) 862-8000
Coverage Area: Hopewell, Dinwiddie, McKenney, Emporia, Greensville, Skippers, Disputanta, Fort Lee, Prince George, Claremont, Spring Grove, Surry, Wakefield, Jarrat, Stony Creek, Sussex, Wakefield, Waverly, Colonial Heights, Petersburg


P.O. Box 189,
Goochland, VA 23063
Phone: (804) 556-5400
Emergency: (804) 556-3716
Coverage Area: Crozier, Goochland, Gum Spring, Hadensville, Maidens, Manakin-Sabot, Oilville, Powhatan

Hanover County

12300 Washington Highway,
Ashland, VA 23005
Phone: (804) 365-4222
Emergency: (804) 365-4200
Coverage Area: Ashland, Beaverdam, Doswell, Hanover, Mechanicsville, Montpelier, Rockville


10299 Woodman Road,
Glen Allen, VA 23060
Phone: (804) 727-8500
Emergency: (804) 727-8484
Coverage Area: Charles City County, Red House, Glen Allen, Henrico, Highland Springs, Sandston, Lanexa, New Kent County, Providence Forge, Quinton

Middle Peninsula – Northern Neck

P.O. Box 40,
Saluda, VA 23149
Phone: (804) 758-5314
Emergency: (1800) 542-2673
Coverage Area: Wake, Saluda, Essex County, Tappahannock, Dutton, Gloucester, Gloucester Point, Hayes, King and Queen, Aylett, King William, West Point, Irvington, Weems, White Stone, Burkeville, Church View, Cobbs Creek, Deltaville, Grimstead, Gwynn’s Island, Hallieford, Hardyville, Hartfield, Locust Hill, Mathews, Middlesex, Port Haywood, Topping, Urbanna, Wake, Burgess, Callao, Heathsville, Kilmarnock, Lottsburg, Northumberland, Ophelia, Reedville, Wicomico Church, Farnham, Naylor’s Beach, Richmond County, Warsaw, Coles Point, Colonial Beach, Kinsale, Montross, Oak Grove, Stratford, Westmoreland, Achilles, Lancaster, Morattico

Richmond Behavioral Health Authority

107 S. Fifth Street,
Richmond, VA 23219
Phone: (804) 819-4000
Emergency: (804) 819-4100
Coverage Area: Richmond City

Virginia Association of Community Service Boards

10128 West Broad Street, Suite B
Glen Allen, VA 23060
Phone: (804) 330-3141
Fax: (804) 330-3611

Other Resources

American Association on Intellectual and Developmental Disabilities
National Association for the Dually Diagnosed
National Disability Rights Network
Special Olympics Virginia
The U.S. Equal Employment Opportunity Commission FAQ